Privacy policy

Privacy Policy

Last updated: January 7, 2026

Benjara & Co operates this website and online store, including all related content, features, products, and services (the “Services”). Benjara & Co is a Norway-based business offering products to customers in the United States. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to personal data.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with the Services and as permitted by applicable law:

Contact information: name, billing and shipping address, email address, phone number
Payment information: payment method details, transaction and confirmation data
Account information: login credentials, preferences, and settings
Order and transaction information: products viewed, purchased, returned, or exchanged
Communications: information you provide when contacting customer support
Device and usage data: IP address, browser type, device identifiers, and interaction data

Sources of Personal Information

We collect personal information from:

You directly
Your device automatically through cookies and similar technologies
Shopify and other service providers acting on our behalf
Marketing and analytics partners, where permitted
TikTok Pixel and tracking technologies that monitor website activity and interactions

How We Use Personal Information

We use personal information primarily to operate our business and fulfill orders for coffee and food products, including to:

Process payments, fulfill orders, and arrange shipping
Manage accounts and customer relationships
Provide customer support and order updates
Improve and personalize the Services
Send marketing communications (you may opt out at any time)
Prevent fraud and maintain security
Comply with legal obligations
Deliver targeted advertising through TikTok and measure ad performance
Optimize marketing campaigns using TikTok's advertising tools and analytics

How We Share Personal Information

We may share personal information with:

Shopify and service providers (payment processing, fulfillment, analytics, customer support)
Marketing partners, where permitted by law
Legal or regulatory authorities, when required
Affiliates or business successors, in the event of a business transaction
**TikTok**: We share customer information with TikTok through TikTok Pixel, Events API, and Advanced Matching to deliver targeted advertising, measure campaign performance, and optimize ad delivery. This may include contact information, purchase history, browsing behavior, and device data. TikTok may use this information across its platform to show you relevant ads. Learn more at https://www.tiktok.com/legal/privacy-policy.

We do not sell personal information in the traditional sense. Depending on your location, certain data sharing may be considered “sharing” for targeted advertising under applicable law, and you may have the right to opt out.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services and may process data collected across multiple merchants. Shopify acts as an independent controller for certain processing activities.

You can learn more about Shopify’s privacy practices and your rights by visiting:
https://privacy.shopify.com

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Data Security and Retention

We use reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights to:

Access or know what personal information we hold
Request deletion or correction
Request portability
Opt out of targeted advertising or certain data sharing

Requests can be made by contacting us using the details below. We may need to verify your identity before processing requests.

We do not discriminate against individuals for exercising privacy rights.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, transfers from the European Economic Area or the United Kingdom are protected using approved transfer mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

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Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your browsing activity and interactions with our Services.

This includes the TikTok Pixel, which tracks website visits, product views, and purchases to help us deliver relevant advertising on TikTok and measure campaign effectiveness.

You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.